Contact Us

Last Updated: August 30, 2026

Have a question about your order, our products, shipping, returns, or anything else? We’re here to help.

Get in Touch

CapNivo Store
Pakistan

WhatsApp: +92 326 9660221
Email: capnivo49@gmail.com

For the fastest response, you can contact us through WhatsApp.

Customer Support

For order-related questions, please include your order number when contacting us so that we can assist you more quickly.

You can contact us regarding:

• Order status and tracking
• Product information
• Shipping and delivery
• Returns and exchanges
• Refunds
• Damaged or incorrect orders
• General questions about our products

Customer Support Hours

Monday – Saturday: 10:00 AM – 8:00 PM (PKT)

Sunday: Closed

We aim to respond to WhatsApp and email inquiries as soon as possible during our support hours. Response times may be longer during weekends, public holidays, or periods of high order volume.

Order Support

When contacting us about an existing order, please provide:

Order Number:
Name:
Phone Number:
Reason for Contact:

Thank you for choosing CapNivo Store.